I was lucky enough to be able to study the impact at two very different companies and each having nearly the same size, but different business focus.
The following observations were made:
- Management tends to support, promote more manageable personnel than the better skilled resources
- More manageable are also pleasant with the management, easy going with the team and demonstrate excellent tolerance, apart from being good at what they do
- The more skilled are the ones who are really skilled at what they do, but lack in general a certain type of tolerance, will insist on particular quality and the peers would see them as difficult to work with type
- The more manageable, they often tend to be submissive to peer pressure and do not tackle issues, preferring more 'take-cover' attitude
- Such resources are also champions in claiming credits for others work, while able to present the information in very format that the management desires, they are also masters of making 'shit look good'
- Management is almost always aware of such aspects, but they do not correct this
- Friction is almost always found in any work environment, a political environment however has more far reaching impacts
- The resources are plagued with insecurity, recognition issues and tend to form in to groups, wherever the necessary comfort is getting established.
- Different groups that formed outside the work environments or outside the purview of work groups tend to talk, often propagate negative thoughts among each other
- The groups tend to wage cold war among each other, thus increasing stress and disturbing work atmosphere
- All of this remains under the observation of management and very little is done to make changes, probably because of steering a hornets nest... or simply out of fear of losing good, loyal & 'manageable' resources
- Politics is further escalated when resources are being favored or singled out for elimination/humiliation
- If management fails to prevent partiality or itself is being partial, then the underlings get away with bad behavior
- Promotion of favorites based on the people pleasing skills and their ability to appease the seniors only brings forth a team of managers who tend to cover up, favor based on partiality, make false claims and exercise control to make things benefit their individual goals
- Since more skilled resources are already forced to work under poor manager or lesser skilled resources, the friction is already established
- Ego, will be a factor, but the key reasons would be that the top guy, always would take credit for better performance done by the guy below, so, lacking incentives in the form of recognition, most often, the under resources do not function to their full capacity, capability
- Projects are often derailed because no attempt is made by skilled ones to tackle problems, while the management favored managers, based on their nature, tend to evade facing fire and are busy either framing someone or simply covering up facts
- I have even noticed managers making personal appeals, crying and blaming themselves for something that has gone bad, but they only do so to providing excuses for project failures.
- Had they thought of serving the company better, they would had all the chances to let go and let the better skill manage tasks, without subjecting them to a I am boss, so I am right attitude
- Insecure managers, who fear better skilled resources working under them will also focus on eliminating as a threat
- Whenever anything of the above sort happens, results will not be good at all, if not for complete failures
- Majority of projects will fail, company will lose out of critical growth contributing factors
- Good, skilled resources will not be getting retained, more mediocre, ready to play type will become core part of management
- If not checked, at a certain level the company will lose its core values, will be focused on sustainability and their portfolio will start iterating towards a negative shift
- Business loss beyond a certain degree could also result in total organizational failure
- Politics will drive out more people from the organization, some more angry than the others, thus an angry ex-employee episode could also play out to adverse levels